Prepare the import file before cargo arrives
Clearance begins with the consignee and documents, not with the cargo reaching the terminal. The importer name, trade licence and customs registration must support the commodity, while the invoice, packing list and transport document must describe the same shipment consistently.
PSL reviews the file before arrival so missing permits, name mismatches and unclear descriptions can be corrected while there is still time. The declaration type also depends on whether the consignee is a Dubai mainland company or a free-zone entity.
Typical documents to prepare:
- Commercial invoice showing the buyer, seller, incoterm, currency and value
- Packing list with package count, dimensions and gross and net weights
- Transport document — the bill of lading for sea freight, the air waybill for air freight
- Certificate of origin, where the commodity or the importer's requirements call for one
- Import permits or approvals for any controlled or regulated commodity
- The consignee's trade licence and customs code, matching the declaration type
Mirsal 2 declaration and duty assessment
Dubai Customs declarations are filed through Mirsal 2. The declared HS code, origin, value, quantity and consignee information determine the assessment and whether another authority approval is required.
Classification and duty treatment depend on the actual product and transaction. Supporting descriptions, catalogues or technical sheets may be requested when the invoice does not provide enough detail.
Air, sea and road import clearance
Air cargo clearance must be coordinated with the airline or handling agent and airport release process. Sea containers also require the carrier's delivery order and terminal release, with free-time deadlines tracked. Road imports add border and vehicle documentation.
PSL can handle clearance as a standalone service or combine it with freight and final delivery.
Inspection, release and final delivery
A shipment may be selected for a documentary query or physical inspection. Where this happens, cargo presentation and follow-up are coordinated until a release decision is issued. Inspection selection should be allowed for in delivery planning.
After customs and terminal or handler release, PSL can arrange delivery to a warehouse, office, project site or supported free-zone location across the UAE.
Frequently asked questions
What documents are needed for import customs clearance in Dubai?
The usual starting set is a commercial invoice, packing list, bill of lading or air waybill, importer trade licence and customs registration, plus a certificate of origin or commodity approval where required.
How long does Dubai import clearance take?
There is no universal time. Complete documents and approvals can allow prompt filing, while classification queries, missing permits or inspection add time.
Can you clear cargo shipped by another freight forwarder?
Yes. Import clearance and delivery can be arranged as a standalone scope when the consignee and shipment documents are in order.
Do you handle Mirsal 2 declarations?
Yes. PSL coordinates Dubai Customs declarations through Mirsal 2 based on the shipment, importer and intended customs regime.
Can you deliver the cargo after clearance?
Yes. Airport, port, border or handler release can be followed by delivery to the consignee, warehouse or project site across supported UAE locations.