Moving cargo. Connecting markets.

Our Dubai office is at Al Naboodha Building — also signposted as Al Shoala Building, Block E — 3rd Floor, Suite 301, 10 17th Street, Port Saeed, Deira. It is a few minutes from Dubai Clock Tower and Port Rashid, and about 45 minutes from Jebel Ali Port. Open Monday to Saturday, 09:00 to 18:00.

Within one working day, and usually the same working day for standard air and sea lanes out of Dubai. For a faster answer, WhatsApp or call +971 50 630 6421. Project cargo and heavy lift take longer because they normally need a route survey before a rate can be committed.

For sea freight, primarily Jebel Ali Port — the largest container port in the Middle East — together with Port Rashid for general and breakbulk cargo. We also handle Khalifa Port and KIZAD in Abu Dhabi, Hamriyah and Khor Fakkan in Sharjah, plus Fujairah and Ajman. Air freight moves through Dubai International (DXB) and Al Maktoum International (DWC).

Mirsal 2 is Dubai Customs' electronic declaration system. Every import, export and transit movement through Dubai must be declared in it, and a licensed clearing agent files on your behalf against your trade licence and customs code. We file Mirsal 2 declarations in-house for both mainland and free-zone consignees.

Goods going to a free zone such as JAFZA or DAFZA are filed as a free-zone import and are not assessed the 5% customs duty while they remain inside the zone. Goods going to a mainland LLC are filed as an import for local consumption and duty becomes payable at clearance. Choosing the wrong declaration type is the single most common cause of clearance delays and amendment fees, which is why we confirm the consignee's status before filing.

FCL is a full container load — an entire 20ft, 40ft or 40ft high-cube container for your cargo alone. LCL is less than container load — your cargo shares a container and you pay per cubic metre or per tonne, whichever is greater. LCL suits smaller consignments; FCL usually works out cheaper per unit once you are filling roughly half a container or more.

Yes — IMDG-classified dangerous goods by sea and IATA DGR shipments by air, subject to correct declaration, packing and approvals. Temperature-sensitive cargo moves in reefer containers by sea, and in temperature-controlled ULDs or validated thermal packaging by air. Send the MSDS and UN number with your enquiry so we can quote the right routing first time.

Yes. A typical scope covers a route survey, lifting and method statements, RTA and municipality permits for oversized road movements, flat-rack or breakbulk booking, lashing and securing to CTU code, and supervision at both load and discharge. Oil and gas, renewables and construction are the most frequent sectors.

Yes — short and long-term storage, cross-docking, pick and pack, order fulfilment, inventory reporting and onward distribution across the UAE and GCC. Storage can be bundled with clearance and last-mile delivery under a single contract and a single invoice.

Yes. Vehicles move either in containers or on roll-on roll-off services, and we handle the export certificate, customs declaration, shipping and destination formalities. Requirements vary by destination country — particularly on vehicle age limits and left- or right-hand drive.

Air freight typically reaches major hubs in 1–5 days. Sea freight from Jebel Ali runs roughly 3–7 days to Indian subcontinent ports, 12–20 days to North Europe and the Mediterranean, and 18–30 days to North America, before destination customs clearance. Road freight into Saudi Arabia is usually 2–4 days depending on the border crossing. These are indicative — your quote will carry the actual schedule.

We have our own offices in the United Arab Emirates, Saudi Arabia, Bahrain, Kuwait and India, with the group head office in Al Khobar, Saudi Arabia. Shipments beyond that footprint run through vetted partners in our global agent networks.